Effective Date: 14th November 2024

Welcome to the Reid & Taylor Apparel platform (“we,” “us,” or “our”). We are committed to safeguarding  your privacy, handling your data responsibly, and ensuring a seamless shopping experience. This Privacy  Policy outlines how we collect, use, and share your information, and provides details on returns, exchanges,  and other important aspects of your shopping experience with us. By accessing our platform or making a  purchase, you consent to the practices outlined in this policy.

Terms and Conditions

You agree to use our Website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the Website.

  • Age Requirement: By using this Website, you represent that you are at least 18 years old or have the legal capacity to form a binding contract in your jurisdiction.
  • Prohibited Activities: You are prohibited from engaging in activities that compromise the Website’s security, including hacking, distributing malware, or tampering with its content.

We strive to ensure that the information on our Website is accurate, but we do not warrant that the product descriptions or any content is error-free, complete, or current.

  • Availability: Products and services offered on the Website may be limited in quantity and subject to return or exchange according to our return policy.
  • Pricing: We reserve the right to modify prices without prior notice. Any changes will not affect orders that have already been placed.

When you place an order through our Website, you agree to provide accurate payment and shipping information. We reserve the right to refuse any order.

  • Order Confirmation: Your order is confirmed once you receive an email acknowledging your purchase.
  • Payment: We accept various payment methods. You agree to provide current, complete, and accurate payment information.
  • Cancellation: We reserve the right to cancel orders for any reason, including stock limitations or payment issues.

The Cash on Delivery (COD) order limit for Reid & Taylor is INR 2,500. If a COD order exceeds this amount, Reid & Taylor reserves the right to cancel or reject the order at its discretion.

We aim to deliver products within the estimated delivery times, but delivery delays may occur due to factors beyond our control.

  • Shipping Fees: Any applicable shipping fees will be added to your total purchase amount.
  • Risk of Loss: Once your order is shipped, the risk of loss passes to you. Ensure that someone is available to accept delivery.

We offer returns and exchanges according to our Return Policy. Products must be returned in their original condition within 15 days of receipt.

  • Non-Returnable Items: Customized or final sale items may not be returned unless they are defective or damaged upon delivery.
  • Refunds: Refunds will be processed through the original payment method within 15 days of receiving the returned items.

All content on our Website, including but not limited to text, images, graphics, logos, and software, is the property of Reid & Taylor or its content suppliers and is protected by intellectual property laws.

  • Limited License: You are granted a limited, non-exclusive license to access and use our Website for personal, non-commercial use.
  • Restrictions: You may not reproduce, distribute, or modify any part of the Website without prior written permission from Reid & Taylor.

To the fullest extent permitted by law, Reid & Taylor is not liable for any direct, indirect, incidental, or consequential damages arising out of your use of the Website, even if we were advised of the possibility of such damages.

These Terms shall be governed by and construed in accordance with the laws of Maharashtra, India without regard to its conflict of law principles.

Reid & Taylor reserves the right to update or modify these Terms at any time. Your continued use of the Website following any changes indicates your acceptance of the updated Terms.

For any questions about these Terms, please contact us at:

Reid & Taylor Apparel 
Email
: support@rtil.in 
Address: Reid & Taylor international private limited, Floor No.: CTS NO,261, Building No./Flat No.: 602, Boston House, Bhd Cine Magic, Suren Road, Andheri East, Mumbai 400093 Maharashtra.

Redemption details:
1. This Gift Coupon /Discount Coupon is redeemable for merchandise at Reid & Taylor exclusive stores and the website only (www.reidandtaylor.in).
2. It applies to both apparel and fabric sales.
3. The Gift Coupon /Discount Coupon is valid for 12 months from the date of issue.
4. Each Gift Coupon /Discount Coupon can only be redeemed once, and any unused amount will be forfeited.
5. Only valid and active Gift Coupon /Discount Coupon, as determined by Reid & Taylor International Private Limited, will be accepted for redemption.
6. Redeem the Gift Coupon /Discount Coupon using an OTP sent to the mobile number provided at the time of redemption.
7. For any disputes related to the issuance or redemption of the Gift Coupon /Discount Coupon, contact us via email:- support@rtil.inor call between 10.30 am and 6.00 pm on 18002030571 (Toll Free).
8. If there is a balance on the bill after redeeming the Gift Coupon /Discount Coupon, the customer must pay the balance with applicable taxes.
9. There will be no refund done on the Gift Coupon /Discount Coupon post redemption by Reid & Taylor , The Fabrics/Apparels purchased with the Gift Coupon /Discount Coupon cannot be exchanged also as per the company policy, while apparel can be exchanged and but no refund can be availed for both online and offline purchase.
10. This Gift Coupon /Discount Coupon is not redeemable for cash or credit, nor can it be exchanged for another Gift Coupon /Discount Coupon. Refunds against the gift card will not be processed.
Shop online now: www.reidandtaylor.in
Shop at offline stores: Store Locator


General T&C:
1.The holder of the Gift Coupon /Discount Coupon is considered the beneficiary.
2. The Gift Coupon /Discount Coupon cannot be revalidated or extended once expired.
3. Easy rewardz or Reid & Taylor International Private Limited shall not be responsible for misuse, loss or unauthorised use of the Gift Coupon /Discount Coupon due to sharing of voucher details or account credentials by the beneficiary.
4. In the event of a technical issue leading to a temporary blockage of the Gift Coupon /Discount Coupon, it shall be reactivated within 72 working hours after resolution.
5. Reid & Taylor International Private Limited and Easy rewardz reserve the right to suspend or terminate the Gift Coupon /Discount Coupon and/or account if any fraudulent, unauthorised or misuse activity is detected.
6. Reid & Taylor International Private Limited and/or Easy rewardz reserve the right to modify, amend or update these Terms & Conditions of the Gift Coupon /Discount Coupon without prior notice.