Effective Date: 14th November 2024

Welcome to the Reid & Taylor Apparel platform (“we,” “us,” or “our”). We are committed to safeguarding  your privacy, handling your data responsibly, and ensuring a seamless shopping experience. This Privacy  Policy outlines how we collect, use, and share your information, and provides details on returns, exchanges,  and other important aspects of your shopping experience with us. By accessing our platform or making a  purchase, you consent to the practices outlined in this policy.

Terms and Conditions

You agree to use our Website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the Website.

  • Age Requirement: By using this Website, you represent that you are at least  years old or have the legal capacity to form a binding contract in your jurisdiction.
  • Prohibited Activities: You are prohibited from engaging in activities that compromise the Website’s security, including hacking, distributing malware, or tampering with its content.

We strive to ensure that the information on our Website is accurate, but we do not warrant that the product descriptions or any content is error-free, complete, or current.

  • Availability: Products and services offered on the Website may be limited in quantity and subject to return or exchange according to our return policy.
  • Pricing: We reserve the right to modify prices without prior notice. Any changes will not affect orders that have already been placed.

When you place an order through our Website, you agree to provide accurate payment and shipping information. We reserve the right to refuse any order.

  • Order Confirmation: Your order is confirmed once you receive an email acknowledging your purchase.
  • Payment: We accept various payment methods. You agree to provide current, complete, and accurate payment information.
  • Cancellation: We reserve the right to cancel orders for any reason, including stock limitations or payment issues.

We aim to deliver products within the estimated delivery times, but delivery delays may occur due to factors beyond our control.

  • Shipping Fees: Any applicable shipping fees will be added to your total purchase amount.
  • Risk of Loss: Once your order is shipped, the risk of loss passes to you. Ensure that someone is available to accept delivery.

We offer returns and exchanges according to our Return Policy. Products must be returned in their original condition within 15 days of receipt.

  • Non-Returnable Items: Customized or final sale items may not be returned unless they are defective or damaged upon delivery.
  • Refunds: Refunds will be processed through the original payment method within 15 days of receiving the returned items.

All content on our Website, including but not limited to text, images, graphics, logos, and software, is the property of Reid & Taylor or its content suppliers and is protected by intellectual property laws.

  • Limited License: You are granted a limited, non-exclusive license to access and use our Website for personal, non-commercial use.
  • Restrictions: You may not reproduce, distribute, or modify any part of the Website without prior written permission from Reid & Taylor.

To the fullest extent permitted by law, Reid & Taylor is not liable for any direct, indirect, incidental, or consequential damages arising out of your use of the Website, even if we were advised of the possibility of such damages.

These Terms shall be governed by and construed in accordance with the laws of Maharashtra, India without regard to its conflict of law principles.

Reid & Taylor reserves the right to update or modify these Terms at any time. Your continued use of the Website following any changes indicates your acceptance of the updated Terms.

For any questions about these Terms, please contact us at:

Reid & Taylor Apparel 
Email
: support@rtil.in 
Address: KRIHAAN TEXCHEM Pvt Ltd., 602, Boston House, Andheri East, Mumbai